<p></p><p>Kindy note</p><br/><p>1.Please don't use any POX. box address, package may be lost.</p><br/><p>2.Please use Physical address, and make sure there is someone there sign for the package, "Leave at door" package may lost at high risk.</p><br/><p>3.We will recommend u leave your phone No. for DHL to contact.</p><br/><p>4.Due to the security issue is getting more and more severe in some area, we are NOT RESPONSIBLE for package lost in these cases:</p><p>a. Shipping address is not clear or wrong, DHL won't be able to find it.</p><p>b. Nobody be able to sign for the package and DHL leave at door, package stolen</p><p>c. Signed by someone else you don't know which means malicious stolen</p><br/><p>We will be RESPONSIBLE for these circumstances and full refunding:</p><p>1. We put the wrong address which didn't match ur given address</p><br/><p>2. DHL delivery to another wrong address instead of ur given address.</p><br/><p>Refund Policy</p><p>100% Money Back Guarantee on each item.</p><br/><p>Please contact us within 7days upon your receipt of the item(s). The refund will be rendered once the item(s) has been sent back in original condition. No refunds/exchange for hair being installed, cut, dyed, washed or any damage & process, please understand)</p><p>Money will be refunded within 3 WORK DAYS after we received the hair with ORIGINAL CONDITION.</p><br/><p>Feedback & After-Sales Service</p>