<p><br/></p><p style="text-align:center" align="center"><br/><strong><span style="font-size:24px">OUR VOICE</span></strong></p><div class="detailmodule_html"><div class="detail-desc-decorate-richtext"><div style="text-align:center" align="center"></div><div><span style="font-size:20px">A.Might you meet so many different prices on aliexpress. We might not by the cheapest, but we must be the merchant with the </span><span style="font-size:22px"><strong>best quality experience</strong></span><span style="font-size:20px">.</span></div><div>Â </div><div><span style="font-size:20px">B.We always believe that you get what you pay, and insist on using </span><strong><span style="font-size:22px">pure-quality raw materials</span></strong><span style="font-size:20px">,</span><strong><span style="font-size:22px"> the top craftsmanship</span></strong><span style="font-size:20px"> and the </span><strong><span style="font-size:22px">best price</span></strong><span style="font-size:20px"> to supply you the </span><strong><span style="font-size:22px">best hair.</span></strong></div><div>Â </div><div><span style="font-size:20px">C.We insist on providing </span><strong><span style="font-size:22px">high-density, true-length, full-weight, thick-natural color</span></strong><span style="font-size:20px"> hair, as you know the only right way we make to the competitive products </span></div><div><div><p style="text-align:left;margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px" align="left"></p><div class="detailmodule_html"><div class="detail-desc-decorate-richtext"><div><div><h1 style="font-family:"Open Sans", Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:500;letter-spacing:normal;line-height:19px;text-align:start;white-space:normal;color:rgb(34, 34, 34);background-color:rgb(255, 255, 255);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;width:fit-content;box-sizing:border-box" class="product-title-text" align="start"></h1></div></div></div></div><div class="detailmodule_html"><div class="detail-desc-decorate-richtext"><div><div><p style="text-align:left;margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px" align="left"></p></div></div></div></div><p style="text-align:left;margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px" align="left"><br/><br/><br/><br/></p><p style="text-align:center;margin:0pt;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;margin-right:0pt" class="p" align="center"><strong><span class="15" style="font-size:18pt"><span style="font-family:Calibri">Human Hair Wigs FAQ</span></span></strong></p><p style="text-align:justify;margin:0pt;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;margin-right:0pt" class="p" align="justify"><strong><u><span class="15" style="font-size:15pt"><span style="font-family:Calibri"><span>Q1: The wig does not match the picture in the link</span></span></span></u></strong></p><p style="text-align:justify;margin:0pt;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;margin-right:0pt" class="p" align="justify"><span><span style="font-size:13.5pt"><span style="font-family:Calibri">A1: The wig is a product that requires care and styling. The picture in the link is the effect after styling, so you may feel different from the picture after receiving the wig. It is recommended that you use a straightener or curling iron to manage your hair. If you need better effect, you could find a stylistto get a new shape.</span></span></span></p><div><br/></div><p style="text-align:justify;margin:0pt;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;margin-right:0pt" class="p" align="justify"><strong><u><span class="15" style="font-size:15pt"><span style="font-family:Calibri"><span>Q2: Is it human hair</span></span></span></u></strong></p><p style="text-align:justify;margin:0pt;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;margin-right:0pt" class="p" align="justify"><span><span style="font-size:13.5pt"><span style="font-family:Calibri">A2: We sell 100% human hair, you could take a small amount of hair and burn it with a lighter to test, the human hair will be powdered after burning, and the synthetic hair will curl up after burning. In addition, the maximum heat-resistant temperature of synthetic hair is 200 degrees Celsius. You can use a hair straightener to adjust the temperature to 210 degrees Celsius for straightening. If the hair is not damaged, it can also prove that the hair is human hair.</span></span></span></p><div><br/></div><p style="text-align:justify;margin:0pt;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;margin-right:0pt" class="p" align="justify"><strong><u><span class="15" style="font-size:15pt"><span style="font-family:Calibri"><span>Q3: The tail of the hair is cutuneven</span></span></span></u></strong></p><p style="text-align:justify;margin:0pt;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;margin-right:0pt" class="p" align="justify"><span><span style="font-size:13.5pt"><span style="font-family:Calibri">A3: Please don't judge whether the hair ends are uneven by holding it in your hand, because the wig has a multi-layer structure, and it will definitely be uneven when you hold it in your hand. To judge whether the hair tail is neat or not, it needs to be placed on the model or worn on the head. In addition, when the factory cuts, it is cut on the model, but the size of each person's head is different, and there may also be uneven hair ends. We have reserved extra sizes for your wigs to trim by yourself .</span></span></span></p><div><br/></div><p style="text-align:justify;margin:0pt;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;margin-right:0pt" class="p" align="justify"><strong><u><span class="15" style="font-size:15pt"><span style="font-family:Calibri"><span>Q4: The hair is bent or the wig cap is deformed</span></span></span></u></strong></p><p style="text-align:justify;margin:0pt;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;margin-right:0pt" class="p" align="justify"><span><span style="font-size:13.5pt"><span style="font-family:Calibri">A4: This is caused by the transportation problem, the curvy hair can be straightened with a straightening iron. The wig cap deformation can put the wig on the head mold for a day to restore its shape.</span></span></span></p><div><br/></div><p style="text-align:justify;margin:0pt;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;margin-right:0pt" class="p" align="justify"><strong><u><span class="15" style="font-size:15pt"><span style="font-family:Calibri"><span>Q5: The size of the wig cap is not suitable</span></span></span></u></strong></p><p style="text-align:justify;margin:0pt;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;margin-right:0pt" class="p" align="justify"><span><span style="font-size:13.5pt"><span style="font-family:Calibri">A5: Our wig caps are 22.5 inches average size, if you need another size, you can leave a message to us before making an order, and we can help you customize the size for free.</span></span></span></p><div><br/></div><p style="text-align:justify;margin:0pt;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;margin-right:0pt" class="p" align="justify"><strong><u><span class="15" style="font-size:15pt"><span style="font-family:Calibri"><span>Q6: Insufficient size</span></span></span></u></strong></p><p style="text-align:justify;margin:0pt;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;margin-right:0pt" class="p" align="justify"><span><span style="font-size:13.5pt"><span style="font-family:Calibri">A6: We will do strict quality inspection before shipping, if the wig you received does not match the length of your order, please send us a picture or video of the wig being measured, and we will verify it for you.</span></span></span></p><div><br/></div><p style="text-align:justify;margin:0pt;margin-bottom:0pt;margin-top:0pt;margin-left:0pt;margin-right:0pt" class="p" align="justify"><strong><u><span class="15" style="font-size:15pt"><span style="font-family:Calibri"><span>Q7: Insufficient hair volume</span></span></span></u></strong></p><p style="margin-bottom:12pt" class="p"><span style="font-size:13.5pt"><span style="font-family:Calibri">A7: Our wigs are divided into different densities (150%/180%/220%/250%, etc.), if you like thick wigs, you can leave a message to us, and we can customize it for you.</span></span><br/></p><p style="text-align:center" class="p" align="center"><strong><span class="15" style="font-size:18pt"><span style="font-family:Calibri">Shipping Policy</span></span></strong></p><ol><li style="margin-bottom:5pt;margin-top:5pt"><p><span style="font-size:15pt"><span style="font-family:Calibri">As Aliexpress needs 6-24 hours for payment verfication, we will ship the goods within 48hours after the payment clear.</span></span></p></li><li style="margin-bottom:5pt;margin-top:5pt"><p><span style="font-size:15pt"><span style="font-family:Calibri">Delivery time: If you choose AliExpress Standard Shipping, please refer to the promised time of the platform. If you choose US warehouse, it will be delivered within 3-14 days. If you choose Fedex/DHL, it will be delivered within 5-7 days.</span></span></p></li></ol><p style="text-align:center" class="p" align="center"><strong><span class="15" style="font-size:18pt"><span style="font-family:Calibri">Refund Policy</span></span></strong></p><ol><li style="margin-bottom:5pt;margin-top:5pt"><p><span style="font-size:15pt"><span style="font-family:Calibri">When you have problems with the product after you receive the package, please contact us within 7 days.</span></span></p></li><li style="margin-bottom:5pt;margin-top:5pt"><p><span style="font-size:15pt"><span style="font-family:Calibri">When you receive the product and find that the product has missed delivery, wrong delivery, or quality problems, please provide us with pictures or videos, and we will arrange resend or refund after confirming that it is the seller's problem.</span></span></p></li><li style="margin-bottom:5pt;margin-top:5pt"><p><span style="font-size:15pt"><span style="font-family:Calibri">We don't accept the buyer's refund request for subjective reasons</span></span> <span style="font-size:15pt"><span style="font-family:Calibri">or artificial reasons. If the buyer wants to return the product because the buyer doesn't like it, the buyer needs bear the freight.</span></span></p></li><li style="margin-bottom:5pt;margin-top:5pt"><p><span style="font-size:15pt"><span style="font-family:Calibri">For returned and refunded, after we confirm the receipt and confirm that the product will not affect the secondary sales, we will refund to the buyer within 3 days.</span></span></p></li></ol></div></div></div></div><p><br/></p><p><br/></p><p><br/></p><p><br/></p><p><br/></p><p><br/></p><p><br/></p><p><br/></p><p><br/></p><p><br/></p><p><br/></p><p><br/></p><p><br/></p><br/>