<p></p><p>Kindy note
</p><p>
</p><p>1.Please don't use any POX. box address, package may be lost.
</p><p>
</p><p>2.Please use Physical address, and make sure there is someone there sign for the package, "Leave at door" package may lost at high risk.
</p><p>
</p><p>3.We will recommend u leave your phone No. for DHL to contact.
</p><p>
</p><p>4.Due to the security issue is getting more and more severe in some area, we are NOT RESPONSIBLE for package lost in these cases:
</p><p>a. Shipping address is not clear or wrong, DHL won't be able to find it.
</p><p>b. Nobody be able to sign for the package and DHL leave at door, package stolen
</p><p>c. Signed by someone else you don't know which means malicious stolen
</p><p>
</p><p>We will be RESPONSIBLE for these circumstances and full refunding:
</p><p>1. We put the wrong address which didn't match ur given address
</p><p>
</p><p>2. DHL delivery to another wrong address instead of ur given address.
</p><p>
</p><p>Refund Policy
</p><p>100% Money Back Guarantee on each item.
</p><p>
</p><p>Please contact us within 7days upon your receipt of the item(s). The refund will be rendered once the item(s) has been sent back in original condition. No refunds/exchange for hair being installed, cut, dyed, washed or any damage & process, please understand)
</p><p>Money will be refunded within 3 WORK DAYS after we received the hair with ORIGINAL CONDITION.
</p><p>
</p><p>Feedback & After-Sales Service</p>