<p><span style="background-color:rgb(252, 220, 0);font-size:18px"><strong>Without speaker</strong></span></p><p><br/></p><p><span style="background-color:rgb(252, 220, 0);font-size:18px"><strong>Without battery</strong></span></p><p><br/></p><p><span style="background-color:rgb(164, 221, 0);font-size:18px;font-family:verdana, geneva, sans-serif"><strong>*After purchasing, please turn to the end of the details page to read the answers to frequently asked questions to avoid unnecessary disputes.</strong></span></p><p></p><p><span style="background-color:rgb(244, 78, 59);font-size:22px"><strong>Only the voice remote control can be paired with voice. If you bought an infrared remote control, please follow the steps below to turn off the voice pairing interface.</strong></span></p><p></p><p><span style="background-color:rgb(164, 221, 0);font-size:22px;font-family:verdana, geneva, sans-serif"><strong>Frequently Asked Questions</strong></span><br/></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><br/></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="background-color:rgb(115, 216, 255);font-size:20px;font-family:verdana, geneva, sans-serif"><strong>How to install Q2 TV Stick?</strong></span></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><br/></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="font-size:18px;font-family:verdana, geneva, sans-serif">1: Connect one end of our standard HDMI cable to the HDMI port of the TV Stick, and the other end to the HDMI port of the TV</span></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><br/></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="font-size:18px;font-family:verdana, geneva, sans-serif">2: Use a 5V, 2A power plug to connect the TV Stick to the power supply, and insert the TV Stick into the infrared signal receiving cable</span></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><br/></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="font-size:18px;font-family:verdana, geneva, sans-serif">3: Open the network settings, connect to the network, and you can surf the Internet normally.</span></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><br/></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="color:rgb(244, 78, 59);font-size:18px;font-family:verdana, geneva, sans-serif">Please be sure to connect the HD cable to the TV Stick first, and then connect the power adapter to the TV Stick.</span></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><br/></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="font-size:18px;font-family:verdana, geneva, sans-serif">Incorrect connection may cause problems such as screen freeze, distortion, and insufficient signal.</span></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><br/></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="background-color:rgb(115, 216, 255);font-size:20px"><strong>How to use Netflix?</strong></span></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><br/></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="font-size:18px;font-family:verdana, geneva, sans-serif">1. After connecting to WiFi, open the APP, find the black screen Netflix software, and click to open</span></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><br/></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="font-size:18px;font-family:verdana, geneva, sans-serif">2. After clicking to open Netflix, the login interface will appear. Click the mouse switch button on the remote control to switch the remote control to mouse mode, and click the login button of the software</span></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><br/></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="font-size:18px;font-family:verdana, geneva, sans-serif">3. Click the mouse button again to switch the remote control to remote control mode, enter the account and password to log in</span></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><br/></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="font-size:18px;font-family:verdana, geneva, sans-serif">4. Use the mouse mode of the remote control to click the video to play</span></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><br/></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><strong><span style="background-color:rgb(115, 216, 255);font-size:20px;font-family:verdana, geneva, sans-serif">If the signal receiving light of the TV stick flashes, the TV screen turns on in a loop</span></strong></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><br/></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="font-size:18px;font-family:verdana, geneva, sans-serif">This is because the power you connected to the machine is less than 5V, 2A, please use a 5V, 2A power adapter to power the machine</span></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><br/></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="background-color:rgb(115, 216, 255);font-size:20px;font-family:verdana, geneva, sans-serif"><strong>The voice remote control Bluetooth pairing interface appears on the TV stick, and the remote control does not respond</strong></span></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><br/></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="font-size:18px;font-family:verdana, geneva, sans-serif">1. If you purchased an infrared remote control combination, the pairing interface will appear. Just press the return button on the remote control to exit the pairing interface. After exiting, you can use the remote control normally</span></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><br/></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="font-size:18px;font-family:verdana, geneva, sans-serif">2. If you purchased a voice remote control combination, the pairing interface will appear. You need to perform Bluetooth pairing according to the interface prompts: press and hold the remote control button at the same time. When the pairing interface automatically exits, it means that the pairing is successful. Release the button after the pairing is successful.</span></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><br/></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><strong><span style="background-color:rgb(115, 216, 255);font-size:20px;font-family:verdana, geneva, sans-serif">The remote control cannot navigate on some applications</span></strong></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><br/></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="font-size:18px;font-family:verdana, geneva, sans-serif">For most Android TV sticks, using the remote control to navigate on some applications is a common problem because these applications are mainly provided for tablets and mobile phones with touch screen settings or mice. You can connect a mouse or wireless keyboard to control it, or click the mouse button on the remote control to switch the remote control mode to mouse mode</span></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><br/></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><br/></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><strong><span style="background-color:rgb(115, 216, 255);font-size:20px;font-family:verdana, geneva, sans-serif">If your TV stick needs to be restarted after using it for a period of time</span></strong></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><br/></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="font-size:18px;font-family:verdana, geneva, sans-serif">It may be that some applications you installed are incompatible, or some data is damaged. It is recommended that you perform &quot;factory reset&quot; in the settings.</span></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"></p>