<div class="detailmodule_html"><div class="detail-desc-decorate-richtext"><div class="desc"><div class="desc"><!--StartFragment--> <p style="overflow-wrap:break-word;margin:5px 0px;color:#000000;font-size:12px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;text-decoration-style:initial;text-decoration-color:initial;font-family:" "=""> <strong><strong><span style="font-size:24px;"><!--StartFragment--></span></strong></strong> </p> <p align="center" style="overflow-wrap:break-word;margin:5px 0px;color:#000000;font-size:12px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;text-decoration-style:initial;text-decoration-color:initial;font-family:" "=""> <strong><strong><span style="color:#555555;font-family:Arial, sans-serif;font-size:18px;background-color:#FFFFFF;"><strong><br class="Apple-interchange-newline"/> Language Translator Earbuds 144 Languages Translation Bluetooth 5.4 Wireless Music Earbuds Translator Device with Charging Case for Business Travel</strong></span> </strong></strong> </p> <p align="center" style="overflow-wrap:break-word;margin:5px 0px;color:#000000;font-size:12px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;text-decoration-style:initial;text-decoration-color:initial;text-align:left;font-family:" "=""> <strong><strong><span style="color:#555555;font-family:Arial, sans-serif;font-size:18px;background-color:#FFFFFF;"><strong></strong></span> </strong></strong> </p> <p align="left" style="overflow-wrap:break-word;margin:5px 0px;color:#000000;font-size:12px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;text-decoration-style:initial;text-decoration-color:initial;font-family:" "=""> <strong><strong><br/> </strong></strong> </p> <p style="overflow-wrap:break-word;margin:5px 0px;color:#000000;font-size:12px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;text-decoration-style:initial;text-decoration-color:initial;font-family:" "=""> <strong><strong><span style="color:#555555;font-family:Arial, sans-serif;font-size:15px;background-color:#FFFFFF;"><span style="color:#555555;font-family:Arial, sans-serif;font-size:16px;background-color:#FFFFFF;"></span></span></strong></strong></p><div style="font:Arial;font-size:16px;"><p><strong><strong><b>Feature:</b></strong></strong></p><strong><strong>1. Multilingual Translation Support: Supporting translation for 144 languages, these translator earbuds are designed to stay securely in place during activities such as sports or walking, making them an excellent translation device for travel, business, and other scenarios.<br/>2. Long Distance Connection Capability: With Bluetooth version 5.4, these language translator earbuds can receive signals up to approximately 15 meters away in unobstructed environments, ensuring stable and seamless connectivity.<br/>3. Enhanced Communicating Efficiency: Featuring real time translation of select dialects, these earbuds improve communicating effectiveness, making it easier for users to understand and be understood.<br/>4. Advanced Technology Features: Equipped with knowledge enhancement, search enhancement, and dialogue enhancement capabilities, these Bluetooth earbuds assist users in quickly accessing information, knowledge, and inspiration, thereby increasing productivity and problem solving skills.<br/>5. Superior Call Quality and Functionality: With touch controls for answering and ending calls on each earbud, clear and uninterrupted call sound, and the ability to record phone conversations and convert them into text messages, these earbuds provide a seamless calling experience.<p><br/></p><p><b>Specification:</b></p>Item Type: Language Translator Earbuds<br/>Material: ABS<br/>Bluetooth Version: Bluetooth 5.4<br/>Pairing Name: K118<br/>Bluetooth Profiles: IFP V1.7; HSPV1.2; A2DPV1.3; AVRCP V1.6<br/>RF Carrier Weak Rate: 2402MHz to 2480MHz<br/>Charging Current: Earbuds DC 5V 5MA, Charging Disk DC 5V 1A<br/>Battery Capacity: Charging Case 400mAh, Earbud 50mAh<br/>Charging Time: Earbuds Approx. 1h, Charging Disk Approx. 2h<br/>Music Playing Time: Approx. 5.5h<br/>Bluetooth Receiving Distance: Implementation Standards: GB 4943.1 2022<br/><p><br/></p><p><b>How to Use:</b></p>1. Bluetooth Name: K118<br/>2. Instructions for use: After opening the package, take out the earbuds from the charging case<br/>3. Pairing: Open the lid, take out the left and right earbuds and place them on the table or in your hand, wait for 3 to 5 seconds, the earbuds on both sides will automatically pair, then search for the Bluetooth name 'YQ4' on your phone and click to connect.<div>4. Power on: Open the cover, pick it up to automatically turn on, pair with the previously connected device<br/>5. Power off: Put it back in the charging case, close the lid, it will automatically turn off and start charging<br/>6. Long touch on left ear decreases volume<div>7. Long touch on right ear increases volume<br/>8. Double tap on left/right ear to activate voice helper<br/>9. Triple tap on right ear for next track</div><div>10. Triple tap on left ear for previous track<br/>11. Single tap on left/right ear to pause/play<br/>12. Single tap on left/right ear to answer/end call</div></div><p><br/></p><p><b>Package List:</b></p><p>2 x Earbuds<br/>1 x Charging Case<br/>1 x User Manual<br/>1 x Data Cable</p></strong></strong></div><strong><strong> </strong></strong> <p style="overflow-wrap:break-word;margin:5px 0px;color:#000000;font-size:12px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;text-decoration-style:initial;text-decoration-color:initial;font-family:" "=""> <strong><strong><span style="color:#555555;font-family:Arial, sans-serif;font-size:15px;background-color:#FFFFFF;"><span style="color:#555555;font-family:Arial, sans-serif;font-size:16px;background-color:#FFFFFF;"><span style="color:#555555;font-family:Arial, sans-serif;font-size:15px;background-color:#FFFFFF;"><br/> </span></span></span> </strong></strong> </p> <p style="overflow-wrap:break-word;margin:5px 0px;color:#000000;font-size:12px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;text-decoration-style:initial;text-decoration-color:initial;font-family:" "=""> <strong><strong><span style="color:#555555;font-family:Arial, sans-serif;font-size:15px;background-color:#FFFFFF;"><strong><span style="line-height:33px;font-size:22px;"><strong><br/> </strong></span></strong></span> </strong></strong> </p> <p style="overflow-wrap:break-word;margin:5px 0px;color:#000000;font-size:12px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;text-decoration-style:initial;text-decoration-color:initial;font-family:" "=""> <strong><span style="color:#555555;font-family:Arial, sans-serif;font-size:15px;background-color:#FFFFFF;"><strong><span style="line-height:33px;font-size:22px;"><strong><span style="color:#555555;font-family:Arial, sans-serif;font-size:15px;background-color:#FFFFFF;"><span style="color:#555555;font-family:Arial, sans-serif;font-size:16px;background-color:#FFFFFF;"><span style="color:#555555;font-family:Arial, sans-serif;font-size:15px;background-color:#FFFFFF;"><br/> </span></span></span></strong></span></strong></span> </strong> </p> <p style="overflow-wrap:break-word;margin:5px 0px;color:#000000;font-size:12px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;text-decoration-style:initial;text-decoration-color:initial;font-family:" "=""> <strong><span style="color:#555555;font-family:Arial, sans-serif;font-size:15px;background-color:#FFFFFF;"><strong><span style="line-height:33px;font-size:22px;"><strong><span style="color:#555555;font-family:Arial, sans-serif;font-size:15px;background-color:#FFFFFF;"><span style="color:#555555;font-family:Arial, sans-serif;font-size:16px;background-color:#FFFFFF;"><span style="color:#555555;font-family:Arial, sans-serif;font-size:15px;background-color:#FFFFFF;"><br/><br/><br/><br/><br/><br/><br/><br/><br/></span></span></span></strong></span></strong></span></strong></p> <p style="overflow-wrap:break-word;margin:5px 0px;color:#000000;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;text-decoration-style:initial;text-decoration-color:initial;font-size:13px;font-family:" vertical-align:baseline;background-color:#ffffff;"=""> <strong><span style="font-style:inherit;font-weight:inherit;font-size:12px;line-height:inherit;font-family:tahoma, geneva, sans-serif;vertical-align:baseline;"><span style="font-style:inherit;font-weight:inherit;font-size:12px;line-height:inherit;font-family:inherit;vertical-align:baseline;"></span></span> </strong> </p> <p style="overflow-wrap:break-word;margin:5px 0px;color:#000000;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;text-decoration-style:initial;text-decoration-color:initial;font-size:13px;font-family:" vertical-align:baseline;background-color:#ffffff;"=""> <strong><strong><span style="font-style:inherit;font-weight:inherit;font-size:14px;line-height:inherit;font-family:tahoma, geneva, sans-serif;vertical-align:baseline;"><span style="font-style:inherit;font-weight:inherit;font-size:14px;line-height:inherit;font-family:inherit;vertical-align:baseline;">1) We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.</span></span></strong> </strong> </p> <p style="overflow-wrap:break-word;margin:5px 0px;color:#000000;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;text-decoration-style:initial;text-decoration-color:initial;font-size:13px;font-family:" vertical-align:baseline;background-color:#ffffff;"=""> <strong><strong><span style="font-style:inherit;font-weight:inherit;font-size:14px;line-height:inherit;font-family:tahoma, geneva, sans-serif;vertical-align:baseline;"><span style="font-style:inherit;font-weight:inherit;font-size:14px;line-height:inherit;font-family:inherit;vertical-align:baseline;">2) Payment must be made within 3 days of order.</span></span></strong> </strong> </p> <p style="overflow-wrap:break-word;margin:5px 0px;color:#000000;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;text-decoration-style:initial;text-decoration-color:initial;font-size:13px;font-family:" vertical-align:baseline;background-color:#ffffff;"=""> <strong><strong><span style="font-style:inherit;font-weight:inherit;font-size:14px;line-height:inherit;font-family:tahoma, geneva, sans-serif;vertical-align:baseline;"><span style="font-style:inherit;font-weight:inherit;font-size:14px;line-height:inherit;font-family:inherit;vertical-align:baseline;">3) If you can't checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days.   </span></span></strong> </strong> </p> <p style="overflow-wrap:break-word;margin:5px 0px;color:#000000;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;text-decoration-style:initial;text-decoration-color:initial;font-size:13px;font-family:" vertical-align:baseline;background-color:#ffffff;"=""> <strong><strong><span style="font-size:14px;"> </span></strong> </strong> </p> <p style="overflow-wrap:break-word;margin:5px 0px;color:#000000;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;text-decoration-style:initial;text-decoration-color:initial;font-size:13px;font-family:" vertical-align:baseline;background-color:#ffffff;"=""> <strong><strong><span style="font-style:inherit;font-weight:inherit;font-size:16px;line-height:inherit;font-family:tahoma, geneva, sans-serif;vertical-align:baseline;"><span style="font-style:inherit;font-weight:inherit;font-size:16px;line-height:inherit;font-family:inherit;vertical-align:baseline;"><span style="font-weight:700;font-size:16px;"><span style="font-style:inherit;font-weight:inherit;font-size:16px;line-height:inherit;font-family:inherit;vertical-align:baseline;color:#FF0000;"><span style="font-style:inherit;font-weight:inherit;font-size:16px;line-height:inherit;font-family:inherit;vertical-align:baseline;background-color:#FFFF00;">About shipping</span></span></span></span></span></strong> </strong> </p> <p style="overflow-wrap:break-word;margin:5px 0px;color:#000000;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;text-decoration-style:initial;text-decoration-color:initial;font-size:13px;font-family:" vertical-align:baseline;background-color:#ffffff;"=""> <strong><strong><span style="font-style:inherit;font-weight:inherit;font-size:inherit;line-height:inherit;font-family:tahoma, geneva, sans-serif;vertical-align:baseline;"><span style="font-style:inherit;font-weight:inherit;font-size:14px;line-height:inherit;font-family:inherit;vertical-align:baseline;"><span style="font-size:14px;">1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)</span><br/> <span style="font-size:14px;">2. Orders processed timely after the payment verification.</span><br/> <span style="font-size:14px;">3. We ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.</span><br/> <span style="font-size:14px;">4. The images shown are not the actual item and are for your reference .</span><br/> <span style="font-size:14px;">5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.</span><br/> <span style="font-size:14px;">6. If you have not received your shipment within the period,  please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!</span><br/> <span style="font-size:14px;">7. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.</span></span></span></strong> </strong> </p> <p style="overflow-wrap:break-word;margin:5px 0px;color:#000000;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;text-decoration-style:initial;text-decoration-color:initial;font-size:13px;font-family:" vertical-align:baseline;background-color:#ffffff;"=""> <strong><strong><span style="font-style:inherit;font-weight:inherit;font-size:14px;line-height:inherit;font-family:tahoma, geneva, sans-serif;vertical-align:baseline;"><span style="font-style:inherit;font-weight:inherit;font-size:14px;line-height:inherit;font-family:inherit;vertical-align:baseline;">8. We seller are not in charge of import duty, buyer is responsible for that. Any dispute caused by this is unreasonable.</span></span></strong> </strong> </p> <p style="overflow-wrap:break-word;margin:5px 0px;color:#000000;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;text-decoration-style:initial;text-decoration-color:initial;font-size:13px;font-family:" vertical-align:baseline;background-color:#ffffff;"=""> <strong><strong><span style="font-style:inherit;font-weight:inherit;font-size:14px;line-height:inherit;font-family:tahoma, geneva, sans-serif;vertical-align:baseline;"><span style="font-style:inherit;font-weight:inherit;font-size:14px;line-height:inherit;font-family:inherit;vertical-align:baseline;">9. BR buyer please provide the cpf or cnpj, it will be better for you to get it more quickly. thanks</span></span></strong> </strong> </p> <p style="overflow-wrap:break-word;margin:5px 0px;color:#000000;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;text-decoration-style:initial;text-decoration-color:initial;font-size:13px;font-family:" vertical-align:baseline;background-color:#ffffff;"=""> <strong><strong><span style="font-size:12px;"> </span></strong> </strong> </p> <p style="overflow-wrap:break-word;margin:5px 0px;color:#000000;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;text-decoration-style:initial;text-decoration-color:initial;font-size:13px;font-family:" vertical-align:baseline;background-color:#ffffff;"=""> <strong><strong><span style="font-style:inherit;font-weight:inherit;font-size:16px;line-height:inherit;font-family:tahoma, geneva, sans-serif;vertical-align:baseline;"><span style="font-style:inherit;font-weight:inherit;font-size:16px;line-height:inherit;font-family:inherit;vertical-align:baseline;"><span style="font-style:inherit;font-weight:inherit;font-size:16px;line-height:inherit;font-family:inherit;vertical-align:baseline;color:#FF0000;"><span style="font-weight:700;font-size:16px;"><span style="font-style:inherit;font-weight:inherit;font-size:16px;line-height:inherit;font-family:inherit;vertical-align:baseline;background-color:#FFFF00;">Return and Refund</span></span></span></span></span></strong> </strong> </p> <p style="overflow-wrap:break-word;margin:5px 0px;color:#000000;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;text-decoration-style:initial;text-decoration-color:initial;font-size:13px;font-family:" vertical-align:baseline;background-color:#ffffff;"=""> <strong><strong><span style="font-style:inherit;font-weight:inherit;line-height:inherit;font-family:tahoma, geneva, sans-serif;vertical-align:baseline;"><span style="font-style:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;"><span>1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS!And Pay attention please!The Shipping cost is bear by buyer themselves. </span><br/> <span>2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.</span><br/> <span>3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction . OR, you may choose to have a replacement.</span><br/> <span>4.  We will bear all the shipping cost if the product(s) is (are) not as advertised.</span></span></span></strong> </strong> </p> <p style="overflow-wrap:break-word;margin:5px 0px;color:#000000;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;text-decoration-style:initial;text-decoration-color:initial;font-size:13px;font-family:" vertical-align:baseline;background-color:#ffffff;"=""> <strong><strong><span style="font-size:12px;"> </span></strong> </strong> </p> <p style="overflow-wrap:break-word;margin:5px 0px;color:#000000;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;text-decoration-style:initial;text-decoration-color:initial;font-size:13px;font-family:" vertical-align:baseline;background-color:#ffffff;"=""> <strong><strong><span style="font-style:inherit;font-weight:inherit;font-size:16px;line-height:inherit;font-family:tahoma, geneva, sans-serif;vertical-align:baseline;"><span style="font-style:inherit;font-weight:inherit;font-size:16px;line-height:inherit;font-family:inherit;vertical-align:baseline;"><span style="font-weight:700;font-size:16px;"><span style="font-style:inherit;font-weight:inherit;font-size:16px;line-height:inherit;font-family:inherit;vertical-align:baseline;color:#FF0000;"><span style="font-style:inherit;font-weight:inherit;font-size:16px;line-height:inherit;font-family:inherit;vertical-align:baseline;background-color:#FFFF00;">About feedback</span></span></span></span></span></strong> </strong> </p> <p style="overflow-wrap:break-word;margin:5px 0px;color:#000000;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;text-decoration-style:initial;text-decoration-color:initial;font-size:13px;font-family:" vertical-align:baseline;background-color:#ffffff;"=""> <strong><strong><span style="font-style:inherit;font-weight:inherit;font-size:inherit;line-height:inherit;font-family:tahoma, geneva, sans-serif;vertical-align:baseline;"><span style="font-style:inherit;font-weight:inherit;font-size:14px;line-height:inherit;font-family:inherit;vertical-align:baseline;"><span style="font-size:14px;">We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.</span><br/> <span style="font-size:14px;">It is impossible to address issues if we do not know about them!</span></span></span></strong> </strong> </p> <!--EndFragment--> <p> <br/> </p> <br class="Apple-interchange-newline"/> <!--EndFragment--></div></div></div></div>