<div class="detailmodule_html"><div class="detail-desc-decorate-richtext"><h1 id="dxbglyxpre" name="dxbglyxpre" class="dxbglyxpre"><map name="ukUVMUniCl8BtJqueJRpuS9GMSVCiGp8"><area shape="rect" coords="0,0,930,350" target="_blank" href="https://www.aliexpress.com/item/2251832510441325.html?gatewayAdapt=4itemAdapt"/></map><strong>UGREEN Smart Track Q &amp; A</strong></h1><p><span style="background-color:rgb(255, 255, 255);color:rgb(15, 17, 17);font-size:14px;font-family:&quot;Amazon Ember&quot;, Arial, sans-serif">Q1: Why doesn&#x27;t anything happen when I press the button on the UGREEN FineTrack for the first time?</span></p><p><span style="background-color:rgb(255, 255, 255);color:rgb(15, 17, 17);font-size:14px;font-family:&quot;Amazon Ember&quot;, Arial, sans-serif">A1: The insulation film must be removed first. Once removed, the product will automatically power on with a beep and indicator light.</span></p><div><br/></div><p><span style="background-color:rgb(255, 255, 255);color:rgb(15, 17, 17);font-size:14px;font-family:&quot;Amazon Ember&quot;, Arial, sans-serif">Q2: Why doesn&#x27;t the tracker update its location in a timely manner, or why has it not updated for a long time?</span></p><p><span style="background-color:rgb(255, 255, 255);color:rgb(15, 17, 17);font-size:14px;font-family:&quot;Amazon Ember&quot;, Arial, sans-serif">A2: The tracker works by broadcasting a signal to nearby Apple devices, which then encrypt and upload the data to Apple&#x27;s Find My network. This process does not support real-time updates and depends on the density of nearby Apple devices and the update frequency of Apple&#x27;s system. In areas with low Apple device coverage, update speed will be slower</span></p><div><br/></div><p><span style="background-color:rgb(255, 255, 255);color:rgb(15, 17, 17);font-size:14px;font-family:&quot;Amazon Ember&quot;, Arial, sans-serif">Q3: Which devices are supported for pairing with the tracker?</span></p><p><span style="background-color:rgb(255, 255, 255);color:rgb(15, 17, 17);font-size:14px;font-family:&quot;Amazon Ember&quot;, Arial, sans-serif">A3: Supports pairing with iPhone/iPad. A single iPhone/iPad can pair with up to 32 trackers. Not compatible for pairing with MacBook, but MacBook can still view the tracker location in the Find My App. System requirements: iOS 14.5 and above / iPadOS 14.5 and above / macOS 12.5 and above.</span></p><div><br/></div><p><span style="background-color:rgb(255, 255, 255);color:rgb(15, 17, 17);font-size:14px;font-family:&quot;Amazon Ember&quot;, Arial, sans-serif">Q4: Why can&#x27;t I add the UGREEN FineTrack to the Apple Find My App?</span></p><p><span style="background-color:rgb(255, 255, 255);color:rgb(15, 17, 17);font-size:14px;font-family:&quot;Amazon Ember&quot;, Arial, sans-serif">A4 Check that your iPhone/iPad meets system requirements, Bluetooth is on, and your network is working properly.</span></p><p><span style="background-color:rgb(255, 255, 255);color:rgb(15, 17, 17);font-size:14px;font-family:&quot;Amazon Ember&quot;, Arial, sans-serif">Factory reset: While powered on, quickly press the button 5 times. After hearing 3 consecutive beeps, press and hold the button for 6 seconds until 2 beeps are heard. Open the Find My App and follow the steps to add it again.</span></p><div><br/></div><p><span style="background-color:rgb(255, 255, 255);color:rgb(15, 17, 17);font-size:14px;font-family:&quot;Amazon Ember&quot;, Arial, sans-serif">Q5: How to rebind an already added tracker to another iPhone?</span></p><p><span style="background-color:rgb(255, 255, 255);color:rgb(15, 17, 17);font-size:14px;font-family:&quot;Amazon Ember&quot;, Arial, sans-serif">A5:  Method 1: If iPhone 1 and the tracker are nearby, use iPhone 1&#x27;s Find My App to select &quot;Remove Item&quot;. The tracker can then be paired with iPhone 2.</span></p><p><span style="background-color:rgb(255, 255, 255);color:rgb(15, 17, 17);font-size:14px;font-family:&quot;Amazon Ember&quot;, Arial, sans-serif">Method 2: If iPhone 1 and the tracker are far apart, first use iPhone 1 to remove the tracker in the Find My App. Then perform a factory reset: press the button quickly 5 times, hear 3 beeps, then press and hold for 6 seconds until you hear 2 beeps. The tracker can now be used with iPhone 2.</span></p><div><br/></div><p><span style="background-color:rgb(255, 255, 255);color:rgb(15, 17, 17);font-size:14px;font-family:&quot;Amazon Ember&quot;, Arial, sans-serif">Q6: What is the &quot;Find My&quot; App? Can Android users use UGREEN Track?</span></p><p><span style="background-color:rgb(255, 255, 255);color:rgb(15, 17, 17);font-size:14px;font-family:&quot;Amazon Ember&quot;, Arial, sans-serif">A6: No, UGREEN FineTrack only supports Apple devices and is not compatible with Android. &quot;Find My&quot; is a pre-installed app on Apple devices (used by millions of people daily to locate items).</span></p><div><br/></div><p><span style="background-color:rgb(255, 255, 255);color:rgb(15, 17, 17);font-size:14px;font-family:&quot;Amazon Ember&quot;, Arial, sans-serif">Q7: Why can&#x27;t the UGREEN FineTrack play sound?</span></p><p>A7: <span style="background-color:rgb(255, 255, 255);color:rgb(15, 17, 17);font-size:14px;font-family:&quot;Amazon Ember&quot;, Arial, sans-serif">The tracker can play a sound for item locating when close to the iPhone (typically 10–20 meters, depending on the environment). Sound cannot be played at long distances, but updated location info is available via the map.</span></p><h1><span style="font-size:24px"><strong>Works with Apple Find My: </strong></span></h1><p><span style="font-size:20px">Just use the pre-installed Find My app and add SmartTrack Link to the Items tab. You can then locate it anywhere in the world using Apple&#x27;s network of millions of devices. Note: Apple Find My features only work if used with an iOS, iPadOS, or macOS device.</span></p><div><br/><br/></div><div class="detailmodule_html"><div class="detail-desc-decorate-richtext"><div class="detailmodule_html"><div class="detail-desc-decorate-richtext"><p style="font-family:&quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><u><strong><span style="font-size:20px">Note: </span></strong></u></p></div></div><p style="font-family:&quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="color:rgb(0, 0, 0);font-size:20px">1. *SmartTrack only works if used with an iOS, iPadOS, or macOS device.</span><u><strong><span style="color:rgb(244, 78, 59);font-size:20px">Not Works with Android Device*</span></strong></u></p><div class="detailmodule_html"><div class="detail-desc-decorate-richtext"><p style="font-family:&quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><strong><span style="color:rgb(244, 78, 59);font-size:20px">*SmartTrack connects to devices</span></strong><u><strong><span style="color:rgb(244, 78, 59);font-size:20px">only via Bluetooth </span></strong></u><span style="color:rgb(0, 0, 0);font-size:20px">and reports its location through Apple&#x27;s Find My network.*</span></p><p style="font-family:&quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"></p></div></div></div></div><p></p><h1 style="text-align:center" align="center"><span style="font-size:72px"><strong>Work with Apple Find My</strong></span></h1><p style="text-align:center" align="center"><span style="font-size:24px">Global Positioning, Accuracy, Security</span></p><p style="text-align:center" align="center"></p><h1 style="text-align:center" align="center"></h1><h1 style="text-align:center" align="center"><strong><span style="font-size:72px">Anti-tracking Function</span></strong></h1><p style="text-align:center" align="center"><span style="font-size:24px">When others&#x27; tag is mixed into your items</span></p><p style="text-align:center" align="center"></p><h1 style="text-align:center" align="center"><span style="font-size:72px"><strong>Left Behind Alert </strong></span></h1><p style="text-align:center" align="center"><span style="font-size:24px">Receive notifications when leaving your items too far</span></p><p style="text-align:center" align="center"></p><h1 style="text-align:center" align="center"><span style="font-size:48px"><strong>Compatible with Your iPhone, iPad, Mac</strong></span></h1><p style="text-align:center" align="center"><span style="font-size:22px">ios14.5, iPad OS14.5, macOS 11 and above</span></p><p style="text-align:center" align="center"></p><h1 style="text-align:center" align="center"><span style="font-size:72px"><strong>Buzzer Alert Function</strong></span></h1><p style="text-align:center" align="center"><span style="font-size:24px">Under the proximity Bluetooth connection, tap &quot;Find&quot; to play the sound, the product buzzer will ring 12 beeps.</span></p><p style="text-align:center" align="center"></p><h1 style="text-align:center" align="center"><strong><span style="font-size:48px">Long-life and Replaceable Battery</span></strong></h1><p style="text-align:center" align="center"><span style="font-size:20px">Powered by CR2032 battery, supports 1 year long standby time and can be easily replaced. </span></p><p style="text-align:center" align="center"></p><h1 style="text-align:center" align="center"><strong><span style="font-size:72px">Battery Replacement</span></strong></h1><p style="text-align:center" align="center"></p><h1 style="text-align:center" align="center"><strong><span style="font-size:48px">A Keychain Protector is Included </span></strong></h1><p style="text-align:center" align="center"><strong><span style="font-size:48px">with The Product</span></strong></p><p style="text-align:center" align="center"></p><h1 style="text-align:center" align="center"></h1><p style="text-align:center" align="center"><strong><span style="font-size:48px">Product Connection Methods</span></strong></p><h1 style="text-align:center" align="center"></h1><p style="text-align:center" align="center"><strong><span style="font-size:72px">Specifications</span></strong></p><p style="text-align:center" align="center"></p><h1 style="text-align:center" align="center"></h1><p style="text-align:center" align="center"><strong><span style="font-size:72px">Package Display</span></strong></p><p style="text-align:center" align="center"></p><p><br/><br/></p><div><br/></div></div></div><p><br/></p>