<p><br/></p><div class="detailmodule_html"><div class="detail-desc-decorate-richtext"><div style="position:relative"><p style="text-align:center" align="center"><span style="font-size:18px"><strong>Visual Ear Wax Cleaner with Camera Safe Earwax Removal Endoscope with 5M Camera Luminous Otoscope Ear Cleaning Tools Ear Care</strong></span></p><hr/><div><div class="detailmodule_media"><div class="video-container-5000249408434"><div class="detail-video" id="5000249408434" data-previewurl="https://ae01.alicdn.com/kf/S94055ed619ba487d943b44be99f04237c.jpg"></div></div></div><br/></div><h3 style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:18px;font-weight:700;letter-spacing:normal;line-height:28px;text-align:start;white-space:normal;color:rgb(0, 0, 0);background-color:rgb(255, 255, 255);margin-bottom:12px;margin-top:0px;padding-bottom:0px;box-sizing:border-box" class="header-vfC6AV auto-hide-last-sibling-br" align="start">Warm Reminder</h3><h4 style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:16px;font-weight:700;letter-spacing:normal;line-height:28px;text-align:start;white-space:normal;color:rgb(0, 0, 0);background-color:rgb(255, 255, 255);margin-bottom:8px;margin-top:24px;padding-bottom:0px;box-sizing:border-box" class="header-vfC6AV auto-hide-last-sibling-br" align="start">1. Image/Display Issues (No image, frozen screen, artifacts)</h4><ul style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:16px;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;color:rgb(0, 0, 0);background-color:rgb(255, 255, 255);margin-bottom:8px;margin-top:8px;padding-left:20px;box-sizing:border-box" class="auto-hide-last-sibling-br" align="start"><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);padding-left:4px;box-sizing:border-box"><p>First Step: Ensure your phone is connected to the device via Wi-Fi.</p></li><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:8px;padding-left:4px;box-sizing:border-box"><p>Next Step: Try restarting the device or the mobile app.</p></li></ul><h4 style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:16px;font-weight:700;letter-spacing:normal;line-height:28px;text-align:start;white-space:normal;color:rgb(0, 0, 0);background-color:rgb(255, 255, 255);margin-bottom:8px;margin-top:24px;padding-bottom:0px;box-sizing:border-box" class="header-vfC6AV auto-hide-last-sibling-br" align="start">2. Power Issues (Won't turn on, LED flashing)</h4><div style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:16px;font-weight:400;letter-spacing:normal;line-height:28px;text-align:start;white-space:normal;color:rgba(0, 0, 0, 0.85);background-color:rgb(255, 255, 255);box-sizing:border-box" class="auto-hide-last-sibling-br paragraph-JOTKXA paragraph-element br-paragraph-space" align="start">Charge the device immediately.</div><h4 style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:16px;font-weight:700;letter-spacing:normal;line-height:28px;text-align:start;white-space:normal;color:rgb(0, 0, 0);background-color:rgb(255, 255, 255);margin-bottom:8px;margin-top:24px;padding-bottom:0px;box-sizing:border-box" class="header-vfC6AV auto-hide-last-sibling-br" align="start">3. Connection Failure ("Unable to establish connection")</h4><ul style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:16px;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;color:rgb(0, 0, 0);background-color:rgb(255, 255, 255);margin-bottom:8px;margin-top:8px;padding-left:20px;box-sizing:border-box" class="auto-hide-last-sibling-br" align="start"><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);padding-left:4px;box-sizing:border-box"><p>Likely Cause: The Visual Ear Pick is linked to a previous device.</p></li><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:8px;padding-left:4px;box-sizing:border-box"><p>Solution: Power off the unit, reboot it, then try reconnecting.</p></li></ul><h4 style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:16px;font-weight:700;letter-spacing:normal;line-height:28px;text-align:start;white-space:normal;color:rgb(0, 0, 0);background-color:rgb(255, 255, 255);margin-bottom:8px;margin-top:24px;padding-bottom:0px;box-sizing:border-box" class="header-vfC6AV auto-hide-last-sibling-br" align="start">4. Indicator Light Status</h4><ul style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:16px;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;color:rgb(0, 0, 0);background-color:rgb(255, 255, 255);margin-bottom:8px;margin-top:8px;padding-left:20px;box-sizing:border-box" class="auto-hide-last-sibling-br" align="start"><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);padding-left:4px;box-sizing:border-box"><p>Powering On: Light blinks.</p></li><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:8px;padding-left:4px;box-sizing:border-box"><p>Wi-Fi Connected: Light stays solid (lit).</p></li><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:8px;padding-left:4px;box-sizing:border-box"><p>Low Battery: Light flashes rapidly.</p></li><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:8px;padding-left:4px;box-sizing:border-box"><p>Charging: Light stays solid (lit).</p></li><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:8px;padding-left:4px;box-sizing:border-box"><p>Fully Charged: Light turns off.</p></li></ul><h4 style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:16px;font-weight:700;letter-spacing:normal;line-height:28px;text-align:start;white-space:normal;color:rgb(0, 0, 0);background-color:rgb(255, 255, 255);margin-bottom:8px;margin-top:24px;padding-bottom:0px;box-sizing:border-box" class="header-vfC6AV auto-hide-last-sibling-br" align="start">5. Positioning for Clear View</h4><div style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:16px;font-weight:400;letter-spacing:normal;line-height:28px;text-align:start;white-space:normal;color:rgba(0, 0, 0, 0.85);background-color:rgb(255, 255, 255);box-sizing:border-box" class="auto-hide-last-sibling-br paragraph-JOTKXA paragraph-element br-paragraph-space" align="start">Due to the ear canal's curvature, gently adjust the ear speculum's position during use to get a clear view of the eardrum.</div><h4 style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:16px;font-weight:700;letter-spacing:normal;line-height:28px;text-align:start;white-space:normal;color:rgb(0, 0, 0);background-color:rgb(255, 255, 255);margin-bottom:8px;margin-top:24px;padding-bottom:0px;box-sizing:border-box" class="header-vfC6AV auto-hide-last-sibling-br" align="start">6. Optimal Focus</h4><div style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:16px;font-weight:400;letter-spacing:normal;line-height:28px;text-align:start;white-space:normal;color:rgba(0, 0, 0, 0.85);background-color:rgb(255, 255, 255);box-sizing:border-box" class="auto-hide-last-sibling-br paragraph-JOTKXA paragraph-element br-paragraph-space" align="start">The lens is fixed-focus. Objects appear sharpest when 1.5 to 2 cm away.<br/>Fine-tune the distance between the ear speculum and the ear to achieve precise focus and a clear image.</div><h4 style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:16px;font-weight:700;letter-spacing:normal;line-height:28px;text-align:start;white-space:normal;color:rgb(0, 0, 0);background-color:rgb(255, 255, 255);margin-bottom:8px;margin-top:24px;padding-bottom:0px;box-sizing:border-box" class="header-vfC6AV auto-hide-last-sibling-br" align="start">7. Precautions</h4><ul style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:16px;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;color:rgb(0, 0, 0);background-color:rgb(255, 255, 255);margin-bottom:0px;margin-top:8px;padding-left:20px;box-sizing:border-box" class="auto-hide-last-sibling-br" align="start"><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);padding-left:4px;box-sizing:border-box"><p>Check Surroundings: Survey your environment before use. Do not use the product where people are actively moving to avoid collisions and injuries.</p></li><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:8px;padding-left:4px;box-sizing:border-box"><p>Child Safety: Children should not use this product alone to prevent accidental injury.</p></li><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:8px;padding-left:4px;box-sizing:border-box"><p>Water Damage: Do not submerge the main unit in liquids.</p></li><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:8px;padding-left:4px;box-sizing:border-box"><p>Battery Maintenance: The product has an internal rechargeable lithium battery. If not used frequently, charge it at least once a month.</p></li><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:8px;padding-left:4px;box-sizing:border-box"><p>Normal Heating: The product temperature may rise slightly during use (not exceeding 45°C / 113°F). This is normal; please use with confidence.</p></li><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:8px;padding-left:4px;box-sizing:border-box"><p>Charging Safety: Do not charge the product with a charger or power bank that has an output voltage higher than 5V. Use only a standard 5V charger.</p></li></ul><div class="detailmodule_html"><div class="detail-desc-decorate-richtext"><div style="position:relative"><div class="detailmodule_html"><div class="detail-desc-decorate-richtext"><div style="position:relative"><hr/><div class="detailmodule_html"><div class="detail-desc-decorate-richtext"><div style="position:relative"><div class="detailmodule_html"><div class="detail-desc-decorate-richtext"><div style="position:relative"><div class="detailmodule_html"><div class="detail-desc-decorate-richtext"><div style="position:relative"><h3></h3><h3 style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:18px;font-weight:700;letter-spacing:normal;line-height:28px;text-align:start;white-space:normal;color:rgb(0, 0, 0);background-color:rgb(255, 255, 255);margin-bottom:12px;margin-top:0px;padding-bottom:0px;box-sizing:border-box" class="header-vfC6AV auto-hide-last-sibling-br" align="start">Product Notes</h3><h4 style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:16px;font-weight:700;letter-spacing:normal;line-height:28px;text-align:start;white-space:normal;color:rgb(0, 0, 0);background-color:rgb(255, 255, 255);margin-bottom:8px;margin-top:24px;padding-bottom:0px;box-sizing:border-box" class="header-vfC6AV auto-hide-last-sibling-br" align="start">Lens Cleaning</h4><ul style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:16px;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;color:rgb(0, 0, 0);background-color:rgb(255, 255, 255);margin-bottom:8px;margin-top:8px;padding-left:20px;box-sizing:border-box" class="auto-hide-last-sibling-br" align="start"><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);padding-left:4px;box-sizing:border-box"><p>If the image is unclear, gently wipe the lens with a dry cotton swab.</p></li><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:8px;padding-left:4px;box-sizing:border-box"><p>For thorough cleaning, use a professional alcohol swab.</p></li></ul><h4 style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:16px;font-weight:700;letter-spacing:normal;line-height:28px;text-align:start;white-space:normal;color:rgb(0, 0, 0);background-color:rgb(255, 255, 255);margin-bottom:8px;margin-top:24px;padding-bottom:0px;box-sizing:border-box" class="header-vfC6AV auto-hide-last-sibling-br" align="start">Safety During Use</h4><ul style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:16px;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;color:rgb(0, 0, 0);background-color:rgb(255, 255, 255);margin-bottom:8px;margin-top:8px;padding-left:20px;box-sizing:border-box" class="auto-hide-last-sibling-br" align="start"><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);padding-left:4px;box-sizing:border-box"><p>Always observe surroundings before operation. Do not use when people are moving nearby to prevent accidents.</p></li><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:8px;padding-left:4px;box-sizing:border-box"><p>Not suitable for children under 5 years old.</p></li><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:8px;padding-left:4px;box-sizing:border-box"><p>Children must never use this product alone. Adult supervision is required at all times.</p></li><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:8px;padding-left:4px;box-sizing:border-box"><p>Keep the product out of reach of children when not in use.</p></li></ul><h4 style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:16px;font-weight:700;letter-spacing:normal;line-height:28px;text-align:start;white-space:normal;color:rgb(0, 0, 0);background-color:rgb(255, 255, 255);margin-bottom:8px;margin-top:24px;padding-bottom:0px;box-sizing:border-box" class="header-vfC6AV auto-hide-last-sibling-br" align="start">Usage Restrictions</h4><ul style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:16px;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;color:rgb(0, 0, 0);background-color:rgb(255, 255, 255);margin-bottom:8px;margin-top:8px;padding-left:20px;box-sizing:border-box" class="auto-hide-last-sibling-br" align="start"><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);padding-left:4px;box-sizing:border-box"><p>Do not submerge the endoscope in liquids to avoid damage.</p></li><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:8px;padding-left:4px;box-sizing:border-box"><p>Lens heating during use is normal (non-hazardous).</p></li><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:8px;padding-left:4px;box-sizing:border-box"><p>For personal care only. Not a medical device.</p></li></ul><h4 style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:16px;font-weight:700;letter-spacing:normal;line-height:28px;text-align:start;white-space:normal;color:rgb(0, 0, 0);background-color:rgb(255, 255, 255);margin-bottom:8px;margin-top:24px;padding-bottom:0px;box-sizing:border-box" class="header-vfC6AV auto-hide-last-sibling-br" align="start">Storage</h4><div style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:16px;font-weight:400;letter-spacing:normal;line-height:28px;text-align:start;white-space:normal;color:rgba(0, 0, 0, 0.85);background-color:rgb(255, 255, 255);box-sizing:border-box" class="auto-hide-last-sibling-br paragraph-JOTKXA paragraph-element br-paragraph-space" align="start">Store in a cool, dry place, away from fire, heat sources, and corrosive substances.</div><h4 style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:16px;font-weight:700;letter-spacing:normal;line-height:28px;text-align:start;white-space:normal;color:rgb(0, 0, 0);background-color:rgb(255, 255, 255);margin-bottom:8px;margin-top:24px;padding-bottom:0px;box-sizing:border-box" class="header-vfC6AV auto-hide-last-sibling-br" align="start">Charging Instructions</h4><ul style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:16px;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;color:rgb(0, 0, 0);background-color:rgb(255, 255, 255);margin-bottom:8px;margin-top:8px;padding-left:20px;box-sizing:border-box" class="auto-hide-last-sibling-br" align="start"><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);padding-left:4px;box-sizing:border-box"><p><span style="color:rgb(0, 0, 0);font-size:16px"><strong>Before Charging</strong></span>: Hold down the power button to fully shut down the device.</p></li><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:8px;padding-left:4px;box-sizing:border-box"><p><span style="color:rgb(0, 0, 0);font-size:16px"><strong>Charging Status</strong></span>: Red indicator light stays on while charging. Light turns off when fully charged.</p></li></ul><h4 style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:16px;font-weight:700;letter-spacing:normal;line-height:28px;text-align:start;white-space:normal;color:rgb(0, 0, 0);background-color:rgb(255, 255, 255);margin-bottom:8px;margin-top:24px;padding-bottom:0px;box-sizing:border-box" class="header-vfC6AV auto-hide-last-sibling-br" align="start">Troubleshooting Guide</h4><ol style="font-family:Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", "SF Pro SC", "SF Pro Display", "SF Pro Icons", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Helvetica, Arial, sans-serif;font-size:16px;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;color:rgb(0, 0, 0);background-color:rgb(255, 255, 255);margin-bottom:0px;margin-top:8px;padding-left:20px;box-sizing:border-box" class="auto-hide-last-sibling-br" align="start"><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);padding-left:4px;box-sizing:border-box"><div style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-bottom:0px;margin-top:0px;box-sizing:border-box" class="auto-hide-last-sibling-br paragraph-JOTKXA paragraph-element br-paragraph-space"><span style="color:rgb(0, 0, 0);font-size:16px"><strong>Screen Frozen / Stuck</strong></span></div><ul style="margin-bottom:0px;margin-top:4px;padding-left:20px;box-sizing:border-box" class="auto-hide-last-sibling-br"><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:4px;padding-left:4px;box-sizing:border-box"><p>Cause A: Exceeding data transmission range.<br/>Fix: Use the product closer to the connected phone.</p></li><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:4px;padding-left:4px;box-sizing:border-box"><p>Cause B: Low battery.<br/>Fix: Charge immediately.</p></li></ul></li><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:8px;padding-left:4px;box-sizing:border-box"><div style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-bottom:0px;margin-top:0px;box-sizing:border-box" class="auto-hide-last-sibling-br paragraph-JOTKXA paragraph-element br-paragraph-space"><span style="color:rgb(0, 0, 0);font-size:16px"><strong>Unstable or No WiFi Signal</strong></span></div><ul style="margin-bottom:0px;margin-top:4px;padding-left:20px;box-sizing:border-box" class="auto-hide-last-sibling-br"><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:4px;padding-left:4px;box-sizing:border-box"><p>Cause A: Low battery weakens signal.<br/>Fix: Fully charge before use.</p></li><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:4px;padding-left:4px;box-sizing:border-box"><p>Cause B: Out of transmission range (typically ~10m/33ft).<br/>Fix: Stay nearer to the phone.</p></li><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:4px;padding-left:4px;box-sizing:border-box"><p>Cause C: WiFi interference from crowded networks.<br/>Fix: Move to an area with fewer competing WiFi signals.</p></li></ul></li><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:8px;padding-left:4px;box-sizing:border-box"><div style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-bottom:0px;margin-top:0px;box-sizing:border-box" class="auto-hide-last-sibling-br paragraph-JOTKXA paragraph-element br-paragraph-space"><span style="color:rgb(0, 0, 0);font-size:16px"><strong>No Image Display</strong></span></div><ul style="margin-bottom:0px;margin-top:4px;padding-left:20px;box-sizing:border-box" class="auto-hide-last-sibling-br"><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:4px;padding-left:4px;box-sizing:border-box"><p>Cause A: Incorrect WiFi connection.<br/>Fix: Ensure the phone connects to the exact WiFi name of your device.</p></li><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:4px;padding-left:4px;box-sizing:border-box"><div>Cause B: Software glitch (blue light on but no display).<br/>Fix:</div><ul style="margin-bottom:0px;margin-top:4px;padding-left:20px;box-sizing:border-box" class="auto-hide-last-sibling-br"><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:4px;padding-left:4px;box-sizing:border-box"><p>Close the mobile app.</p></li><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:4px;padding-left:4px;box-sizing:border-box"><p>Power off the device.</p></li><li style="font-size:16px;font-weight:400;line-height:28px;color:rgba(0, 0, 0, 0.85);margin-top:4px;padding-left:4px;box-sizing:border-box"><p>Restart both and reconnect.</p></li></ul></li></ul></li></ol></div></div></div></div></div></div></div></div></div></div></div></div><hr/></div></div></div><p><span style="font-size:18px"><strong>🔥 Features</strong></span></p><h4><span style="font-size:16px"><strong> 1. 📸 Ultra-High-Definition Imaging </strong></span></h4><p style="margin-left:40px"><span style="font-size:16px">✅ Equipped with dual-resolution options (1080P HD cameras) and cold-light LEDs, the device offers a 360° wide-angle view for crystal-clear visualization of ear canals, nasal cavities, and oral areas.</span></p><div><br/></div><p><span style="font-size:16px"><strong> 2. 🌡️ Body-Safe Temperature Design </strong></span></p><p style="margin-left:40px"><span style="font-size:16px">✅ The camera’s surface temperature mimics human body warmth, ensuring comfort during use for adults, children, and even pets.</span></p><div><br/></div><p><span style="font-size:16px"><strong> 3. 📱 Seamless Cross-Platform Compatibility </strong></span></p><p style="margin-left:40px"><span style="font-size:16px">✅ Works effortlessly with iOS and Android devices via Wi-Fi connectivity. The intuitive app stores images/videos and allows easy transfer to phone album.</span></p><div><br/></div><p><span style="font-size:16px"><strong> 4 .IP67 Waterproof & Long-Lasting Battery </strong></span></p><p style="margin-left:40px"><span style="font-size:16px">✅ Waterproof lens enables easy cleaning, and the 130mAh rechargeable battery lasts up to 30 days on a single charge (Type-C fast charging) .</span></p><div><br/></div><p><span style="font-size:16px"><strong> 5. 🎁 Comprehensive All-in-One Kit </strong></span></p><p style="margin-left:40px"><span style="font-size:16px"><span>✅</span></span><span style="font-size:16px"><span class="null"><span>Earwax Removal Kit with camera and LED light*1, ear scoops*6, Daily ear care kits*8, earbud storage bottle*1, Charging Cable*1, Easy-to-follow instruction manual*1. You can use it at any time for convenient and efficient earwax removal. </span></span></span></p><hr/><div><strong><span style="font-size:18px">📋 Specifications</span></strong></div><div style="margin-left:40px"><div><span style="font-size:16px"><strong>🏷️ Product Name: </strong></span><span style="font-size:16px">Smart Ear Care Kit</span></div><div><span style="font-size:16px">📏 </span><span style="font-size:16px"><strong>Dimensions: </strong></span><span style="font-size:16px"><span>143mmx14mm</span></span></div><div><span style="font-size:16px">🎨 </span><span style="font-size:16px"><strong>Color Options:</strong></span><span style="font-size:16px">Classic Black / Pearl White<br/>⚙️ </span><span style="font-size:16px"><strong>Material: </strong></span><span style="font-size:16px">Medical-grade silicone (ear scoops), ABS plastic (camera body)<br/></span><strong><span><span style="font-size:16px">✅ </span></span></strong><span style="font-size:16px"><strong>Suitable For</strong></span><span style="font-size:16px">: Adults, children, pets, healthcare professionals<br/>🎯 </span><span style="font-size:16px"><strong>Applications: </strong></span><span style="font-size:16px">Earwax removal, oral/nasal inspections, pre-doctoral examinations, acne/blackhead extraction </span></div></div></div><hr/><p><span style="font-size:18px"><strong>🔥 Product list</strong></span></p><div style="margin-left:40px"><span style="font-size:16px"><strong>Option 1: </strong></span><span style="font-size:16px">Y39 Basics Black/White ×1</span><span style="font-size:16px"><strong><br/>Option 2: </strong></span><span style="font-size:16px">NE3-D Basics Black/White ×1</span><span style="font-size:16px"><strong><br/>Option 3: </strong></span><span style="font-size:16px">Y39 8Pcs Set Black/White ×1</span><span style="font-size:16px"><strong><br/>Option 4: </strong></span><span style="font-size:16px">NE3-D 8Pcs Set Black/White ×1</span></div><div><hr/><h3><span style="font-size:18px">❓ </span><span style="font-size:18px"><strong>Why Choose Us?</strong></span></h3><p style="margin-left:40px"><span style="font-size:16px">🛡️ </span><span style="font-size:16px"><strong>Tech-Driven Precision</strong></span><span style="font-size:16px">: Dual HD cameras + medical-grade safety.<br/>⏱️ </span><span style="font-size:16px"><strong>Effortless Convenience</strong></span><span style="font-size:16px">: 30-day battery, waterproof, and cross-device support.<br/>🎯 </span><span style="font-size:16px"><strong>Versatile Value</strong></span><span style="font-size:16px">: From ear care to skincare, one tool solves multiple needs.</span></p></div><hr/><h3><span style="font-size:18px">🏥 </span><span style="font-size:18px"><strong>Application Scenarios</strong></span></h3><p><span style="font-size:16px"><strong>Scenario 1</strong></span><span style="font-size:16px">: </span><span style="font-size:16px"><strong>Family Ear Hygiene</strong></span></p><ul><li><p><span style="font-size:16px">👉 </span><span style="font-size:16px"><strong>Pain Point</strong></span><span style="font-size:16px">: Traditional methods risk eardrum damage and lack visibility.</span></p></li><li><p><span style="font-size:16px">👉 </span><span style="font-size:16px"><strong>Solution</strong></span><span style="font-size:16px">: Use the camera to safely guide earwax removal with real-time visuals.</span></p></li><li><p><span style="font-size:16px">✅</span><span style="font-size:16px"><strong>Outcome</strong></span><span style="font-size:16px">: 90% reduction in accidental injuries; kids/pets cooperate better.</span></p></li></ul><div><span style="font-size:16px"><strong>Scenario 2</strong></span><span style="font-size:16px">: </span><span style="font-size:16px"><strong>Pre-Doctoral Examination</strong></span></div><ul><li><p><span style="font-size:16px">👉 </span><span style="font-size:16px"><strong>Pain Point</strong></span><span style="font-size:16px">: Anxiety about unknown ear/nasal issues before clinic visits.</span></p></li><li><p><span style="font-size:16px">👉 </span><span style="font-size:16px"><strong>Solution</strong></span><span style="font-size:16px">: Perform preliminary inspections at home, capture images for professional analysis.</span></p></li></ul><div><span style="font-size:16px">✅</span><span style="font-size:16px"><strong>Outcome</strong></span><span style="font-size:16px">: Saves 50% of unnecessary clinic trips; empowers proactive health management.</span></div><hr/><h1 style="text-align:center" align="center"><strong><span style="font-size:18px">Product Q&A Knowledge Base</span></strong></h1><h3><span style="color:rgb(159, 5, 0);font-size:18px"><strong>Y39 Smart Otoscope</strong></span></h3><h4><span style="font-size:16px"><strong>🛠 Troubleshooting</strong></span></h4><p><span style="font-size:16px">🔹 </span><span style="font-size:16px"><strong>No image/frozen screen/artifacts?</strong></span></p><ul><li><p><span style="font-size:16px">"Ensure Wi-Fi is stable, then restart the device and app."</span></p></li></ul><p><span style="font-size:16px">🔹 </span><span style="font-size:16px"><strong>Device won’t turn on + LED flashing?</strong></span></p><ul><li><p><span style="font-size:16px">"Battery critically low! Charge immediately with the included 5V charger."</span></p></li></ul><p><span style="font-size:16px">🔹 </span><span style="font-size:16px"><strong>Can’t establish connection?</strong></span></p><ul><li><p><span style="font-size:16px">"Device may be paired elsewhere. Power off, reboot, and reconnect."</span></p></li></ul><hr/><h4><span style="font-size:16px"><strong>💡 Indicator Lights</strong></span></h4><p><span style="font-size:16px">🔵 </span><span style="font-size:16px"><strong>Blinking blue at startup?</strong></span></p><ul><li><p><span style="font-size:16px">"Searching for Wi-Fi network. Solid blue = connected."</span></p></li></ul><p><span style="font-size:16px">🔴 </span><span style="font-size:16px"><strong>Rapid red flashing (2Hz)?</strong></span></p><ul><li><p><span style="font-size:16px">"Battery below 10%! Charge ASAP."</span></p></li></ul><p><span style="font-size:16px">🔋 </span><span style="font-size:16px"><strong>Charging status?</strong></span></p><ul><li><p><span style="font-size:16px">"Red light = charging. Off = fully charged (100%)."</span></p></li></ul><hr/><h4><span style="font-size:16px"><strong>📸 Usage Guidance</strong></span></h4><p><span style="font-size:16px">👂 </span><span style="font-size:16px"><strong>Clear eardrum view?</strong></span></p><ul><li><p><span style="font-size:16px">"Gently rotate and adjust angle until membrane is visible."</span></p></li></ul><p><span style="font-size:16px">🎯 </span><span style="font-size:16px"><strong>Optimal focus distance?</strong></span></p><ul><li><p><span style="font-size:16px">"Keep 15-20mm from eardrum. Use focus ring if available."</span></p></li></ul><hr/><h4><span style="font-size:16px"><strong>⚠️ Safety Precautions</strong></span></h4><p><span style="font-size:16px">🚫 </span><span style="font-size:16px"><strong>Crowded areas?</strong></span></p><ul><li><p><span style="font-size:16px">"No. Sudden movements risk injury—use in stable environments."</span></p></li></ul><p><span style="font-size:16px">👶 </span><span style="font-size:16px"><strong>Children under 15?</strong></span></p><ul><li><p><span style="font-size:16px">"Adults must operate. No independent use."</span></p></li></ul><p><span style="font-size:16px">🌊 </span><span style="font-size:16px"><strong>Waterproof?</strong></span></p><ul><li><p><span style="font-size:16px">"IPX4 splash-resistant only. Never submerge!"</span></p></li></ul><hr/><h3><span style="color:rgb(159, 5, 0);font-size:18px"><strong>NE3-D Digital Endoscope</strong></span></h3><h4><span style="font-size:16px"><strong>🧼 Maintenance</strong></span></h4><p><span style="font-size:16px">🧽 </span><span style="font-size:16px"><strong>Blurry lens?</strong></span></p><ul><li><p><span style="font-size:16px">"1. Microfiber cloth → 2. 70% alcohol swab (gentle circles)."</span></p></li></ul><hr/><h4><span style="font-size:16px"><strong>⚠️ Safety Precautions</strong></span></h4><p><span style="font-size:16px">🧒 </span><span style="font-size:16px"><strong>Minimum age?</strong></span></p><ul><li><p><span style="font-size:16px">"Under 5: Not suitable. 5-12: Adult supervision required."</span></p></li></ul><p><span style="font-size:16px">💧 </span><span style="font-size:16px"><strong>Underwater use?</strong></span></p><ul><li><p><span style="font-size:16px">"Absolutely not! Water = instant damage."</span></p></li></ul><p><span style="font-size:16px">🔥 </span><span style="font-size:16px"><strong>Lens heating?</strong></span></p><ul><li><p><span style="font-size:16px">"Normal (40-45°C with prolonged use). Safety compliant."</span></p></li></ul><hr/><h4><span style="font-size:16px"><strong>🔋 Charging Process</strong></span></h4><p><span style="font-size:16px">⚡ </span><span style="font-size:16px"><strong>Prepare to charge?</strong></span></p><ul><li><p><span style="font-size:16px">"Hold power 3 sec (lights off) → plug in USB-C."</span></p></li></ul><p><span style="font-size:16px">🔴 </span><span style="font-size:16px"><strong>Charging status?</strong></span></p><ul><li><p><span style="font-size:16px">Solid red = 0-80%</span></p></li><li><p><span style="font-size:16px">Blinking red = 80-99%</span></p></li><li><p><span style="font-size:16px">Off = 100%</span></p></li></ul><hr/><h4><span style="font-size:16px"><strong>🛠 Troubleshooting</strong></span></h4><p><span style="font-size:16px">❄️ </span><span style="font-size:16px"><strong>Screen freezes?</strong></span></p><ol><li><p><span style="font-size:16px">Stay within 3m of phone</span></p></li><li><p><span style="font-size:16px">Charge if battery <20%</span></p></li><li><p><span style="font-size:16px">Close other camera apps</span></p></li></ol><p><span style="font-size:16px">📶 </span><span style="font-size:16px"><strong>Wi-Fi drops?</strong></span></p><ol><li><p><span style="font-size:16px">Charge to 50%+ before use</span></p></li><li><p><span style="font-size:16px">Avoid microwaves/Bluetooth</span></p></li><li><p><span style="font-size:16px">Change Wi-Fi channel in app</span></p></li></ol><p><span style="font-size:16px">🖥️ </span><span style="font-size:16px"><strong>No image display?</strong></span></p><ol><li><p><span style="font-size:16px">Confirm connection to "NE3D-XXXX"</span></p></li><li><p><span style="font-size:16px">Force-stop and reopen app</span></p></li><li><p><span style="font-size:16px">Check camera permissions</span></p></li></ol><div class="detailmodule_html"><div class="detail-desc-decorate-richtext"><hr/></div></div><div></div></div></div><p><br/></p><p><br/></p><br/>