<p>Model: EKX4S</p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="color:rgb(244, 78, 59);font-size:14px"><span style="color:rgb(0, 0, 0);font-size:14px">Applicable mobile phone interface: TypeC(</span></span><span style="color:rgb(244, 78, 59);font-size:14px">The plug is not compatible, please select the appropriate version according to your phone system</span><span style="color:rgb(244, 78, 59);font-size:14px"><span style="color:rgb(0, 0, 0);font-size:14px">), Lighting,</span></span></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="color:rgb(0, 0, 0)">Applicable products: iOS Apple, Android</span></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="color:rgb(0, 0, 0)">Suitable for: air conditioner, TV, set-top box, camera and other infrared electrical remote control</span></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="color:rgb(0, 0, 0)">Infrared wavelength: 940nm</span></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="color:rgb(0, 0, 0)">Transmission frequency: 38Khz 56Khz</span></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="color:rgb(0, 0, 0)"><br/></span></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="color:rgb(0, 0, 0)">Weight and volume:</span></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="color:rgb(0, 0, 0)">Single set of products (with packaging): about 19g 8.5x5.5x2.5cm</span></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="color:rgb(0, 0, 0)">IOS：Search and download Uni TV Remote in Apple Stor/Search for &quot;ocrustar&quot;in App Store to download APP</span></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="color:rgb(0, 0, 0)">Android ：Search and download zaza remote in Google Store</span></p><p style="font-family:&quot;TT Norms Pro&quot;, &quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;line-height:inherit;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:border-box" align="start"><span style="color:rgb(0, 0, 0)">（Different countries have different APP names. You can search for universal remote controls. The one with the highest download count will be compatible.）</span></p><div style="font-family:&quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:content-box" align="start"><span style="color:rgb(0, 0, 0);font-size:14px;font-family:arial, helvetica, sans-serif"><strong>1. The Apple mobile phone can be recognized after being plugged into the remote control, but why it cannot be adapted and the indicator light does not flash?</strong></span></div><div style="font-family:&quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:content-box" align="start"><span style="color:rgb(0, 0, 0);font-size:14px;font-family:arial, helvetica, sans-serif"><strong>Answer: It can be solved by turning off the mono audio in the mobile phone settings-general-accessibility function (the mono audio option is an auxiliary function set for people with hearing impairment in one ear and will not affect normal calls)</strong></span></div><div style="font-family:&quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:content-box" align="start"><br/></div><div style="font-family:&quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:content-box" align="start"><span style="color:rgb(0, 0, 0);font-size:14px;font-family:arial, helvetica, sans-serif"><strong>2. Why can&#x27;t the Android phone be recognized after being inserted into the remote control or can&#x27;t be used normally after being recognized?</strong></span></div><div style="font-family:&quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:content-box" align="start"><span style="color:rgb(0, 0, 0);font-size:14px;font-family:arial, helvetica, sans-serif"><strong>Answer: 1. If the mobile phone is OPPO or vivo mobile phone, you need to turn on the OTG switch in Settings - Other Settings -</strong></span></div><div style="font-family:&quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:content-box" align="start"><span style="color:rgb(0, 0, 0);font-size:14px;font-family:arial, helvetica, sans-serif"><strong>2. If other Android phones have similar problems, you can open the remote control wizard-My-Settings in the upper right corner-Infrared driver settings-Device and select USB.</strong></span></div><div style="font-family:&quot;Open Sans&quot;, Roboto, Arial, Helvetica, sans-serif, SimSun;font-size:14px;font-weight:400;letter-spacing:normal;text-align:start;white-space:normal;color:rgb(34, 34, 34);margin:0px;margin-bottom:0px;margin-top:0px;margin-left:0px;margin-right:0px;padding:0px;padding-bottom:0px;padding-top:0px;padding-left:0px;padding-right:0px;box-sizing:content-box" align="start"></div><p><br/></p>