Online Galaxy | Your Online Space

Blogs

Trampoline for Home Use, Children's Indoor Jumping Bed, Home Exercise Trampoline, Adult Bouncing Bed, Fitness Trampoline

Trampoline for Home Use, Children's Indoor Jumping Bed, Home Exercise Trampoline, Adult Bouncing Bed, Fitness Trampoline

<div class="detailmodule_html"><div class="detail-desc-decorate-richtext">  Delivery Time   1.Please trust that the store wants to ship your order as soon as possible.However, due to the large daily shipment volume of the small store, it takes some time to consolidate orders and prepare stock.The shipping schedule is as follows: If payment is made before 2 PM on the same day, it can be shipped on the same day, except for special circumstances.The store will uniformly submit delivery information at night;if the shipping status hasn't changed before then, please refrain from urging.The store will make the changes uniformly after shipment.   2.The item will be held for 72 hours without special instructions.If payment is not made promptly, the transaction will be considered abandoned and the item will be resold   3.Some items may temporarily be out of stock, resulting in missing items from your order.If you have already made a payment, the store will promptly notify you to apply for a refund or exchange for other styles   4.If you need to issue an invoice, please provide the invoicing information to customer service.Since the application needs to be submitted to the department for unified invoicing, the store will ship the goods first and send the invoice to you immediately after it is issued.The store does not issue invoices by default;warranty service can be provided with the warranty card   after-Sales Guarantee   7-day return policy If there are quality issues with the product within 7 days of purchase, you can return or exchange it without any conditions, and you won't have to bear the return shipping costs.If there are no quality issues within 7 days, you can still request a return or exchange, but you will need to cover the return shipping costs yourself.Additionally, returns must meet the following requirements:   1.The product is brand new and unused, with all relevant accessories included 2.Returned items must be kept in perfect condition 3.Return together with the product including the complimentary gifts, invoice (receipt), and other accessories   30-day exchange policy   If you find any quality issues with the product within 30 days of receiving it, you can choose to exchange it.The store will cover the return shipping fee (you need to provide the shipping invoice or receipt).If the exchange is due to personal reasons (you feel it's not suitable or want to pay the difference for another model), you will need to bear all the shipping costs incurred for the exchange.   Note: 1) When returning or exchanging goods from the store, please make sure to include a note stating the reason, Wangwang account, order number, recipient's contact information, address, phone number, etc 2) The store's warehouse does not support cash on delivery items, which may result in the warehouse not receiving your return 3) Please pack the return items carefully.If there is any damage when the return arrives at the store's warehouse, the warehouse will refuse to accept it       Warranty Policy   Due to the wide variety of products sold by the store, the specific warranty period is subject to the instruction manual.Warranty refers to providing free technical support services for products that experience quality issues under natural use during the warranty period.The rules for shipping replacement parts are as follows: within three months from the date of receipt, the store will cover the shipping cost for replacement parts;after three months, the customer will need to bear the return shipping cost for parts.For warranty claims due to improper use or exceeding the warranty period, the store will charge the corresponding cost for parts, and the return shipping fee will be borne by you.     Logistics Description   Small items from the store are shipped via express delivery, while large items are shipped via logistics. Due to the limited number of logistics stores online and the large number of cooperating logistics companies, the specific warehouse for shipment will be chosen based on your address. Logistics is different from express delivery; transportation times are slower. For Jiangsu, Zhejiang, and Shanghai, it usually takes 3-5 days; for Xinjiang and Tibet, it takes 15-20 days; and for other regions, it takes 7-15 days. The store cannot guarantee an exact arrival time as it cannot control the logistics company's operational standards. We can only make judgments based on experience. Please maintain a positive attitude towards online shopping.If you are in a hurry, you can contact the store's online customer service to expedite the logistics for you.      Receipt Reminder   The store has dedicated staff for stocking, packaging, and shipping. Please rest assured that the store's products will be carefully inspected before delivery. Whether you sign for it yourself or someone else signs on your behalf, please open the box and check the goods before signing to ensure they are undamaged and verify the quantity before signing! If there are any issues, please contact the store immediately using the phone number on the courier or logistics document. The store will negotiate with the shipping company and provide compensation, replacement, or refund based on the situation. Due to poor communication between logistics companies during transit, some logistics companies overcharge customers for transit fees upon receipt of goods. Dear customers, please contact us if you encounter any logistics transfer fees. After receiving the goods, please keep the original packaging for one month to avoid any issues with quality or personal reasons that might require a return or exchange. If the packaging is lost, no return or exchange will be accepted.  </div></div>